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Knowledge Management Systems - Commodities/Energy
Date Added:
24/10/2008
Consultant:
Tim |
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Global Energy/Commodities Resource Firm
Commericial Information Management - Knowledge Management Systems
The Commercial Division focuses on the organizations marketing and global supply activities. The business unit is based around two hubs in Europr and Singapore, with marketers in over thirty regional offices. Operations include the procurement, sale and distribution of commodities in its global markets.
To support the marketing and global supply operations, the Commercial Information Management (IM) team provides a range of services encompassing business process management, system development and support, knowledge management and IT infrastructure support. Commercial IM is focused on understanding and managing business needs, determining information management strategy and plans, and managing vendors who provide the expertise to fulfill the strategy and plans.
POSITION SYNOPSIS
Reporting to the Business Information Services Manager, you will be responsible for managing the ongoing development of Knowledge Management capability for the Commercial organisation.
Primary amongst your duties will be as follows:
• Liaising with managers in the Commercial business to understand their knowledge management needs and to manage service delivery expectations
• Developing, maintaining and implementing a Knowledge Management Strategy that will optimize the use in the operating business
• Managing vendors in the delivery of new services and systems in support of the Knowledge Management strategy
• Monitoring technical and business trends in the field of Knowledge Management, and advising the marketing business accordingly
• Managing compliance to internal and external policies, standards, guidelines and legislation (eg. Privacy and document retention)
SKILLS & EXPERIENCE
As a minimum, you will have a Bachelor’s degree in business and/or computer science and at least 5 years experience in knowledge management services. These services include the collection, processing and dissemination of structured and unstructured information, as well as document and records management.
You will have in-depth knowledge of the principles and practice of effective knowledge management, and well developed consultative skills that enable you apply this knowledge in partnership with business managers. Fluency in English, both verbal and written, is essential.
You will have a practical understanding of current and emerging business system technologies, especially in knowledge management areas such as document management, enterprise portals and collaboration tools.
As most technical services are outsourced you will have strong vendor management experience and skills, including requirements definition, tendering, contract negotiation, contract management and vendor relationship management.
Send CV to Tim Tanaka tt@kerryconsulting.com quoting the job TT1529 if interested.
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