Banking & Financial Services

Retail Banking Operations Transformation - Director

Date Added: 27/07/2018
Consultant: Adnan Atan
- Premier Bank
- Transformation Journey
- Group Role

This is a premier bank which continues to invest in growth and build efficient and innovative platforms across Retail Operations regionally. In support of its transformation agenda, it is recruiting dynamic Retail Banking Operations Transformation, Director.

Reporting to Group Head of Retail Operations, you will lead the transformation journey for the Retail Banking Operations covering operating model, process design, digitalisation, customer experience, automation, efficiency, organisational development and people competency. You will work with the business and functional units in identifying transformation opportunities, building business cases and drive the implementation. You will work with the Technology in delivering innovative solutions to Retail Banking Operations unit to improve efficiency and customer experience.

Degree qualified, you possess more than 10 years' experience in leading strategic and transformation programs gained in major banks and consulting firms. With deep understanding of Retail banking processes and a proven track record in delivering complex and innovative programs, you are driven, highly analytical and always thrive for excellence in a fast-paced environment.

To apply, please submit your resume to Adnan at, quoting the job title and reference no AA13498. Due to high volume of applications, only shortlisted candidates are notified.

Registration No: R1106841

Type of Work: Permanent

Region: Singapore

Licence No: 16S8060

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