Payments is currently a huge industry and yet it also has a great deal of unrealised potential. As with so much of the Financial Services Industry, payments is in a period of profound, probably once in a lifetime, change. These changes are increasingly being driven by technology and associated changes in consumer behaviour.
Historically the major banks, and credit card companies more or less dominated the entire payments space. This dominance is now in question. Huge investments in technology such as Blockchain and Mobile Payments are occurring. The net result is that it is increasing unclear what the industry will look like when (if ever) it returns to a stable state.
Very likely, many of the existing giants (who are investing heavily themselves), new non-traditional players (such as Alipay) and emerging fintech firms will create a vastly less concentrated Industry. Naturally all of this change creates urgent need for new types of skillsets.
Kerry Consulting is ideally positioned to assist our clients, large and small, established and emerging, to compete for talent, in this challenging environment.