Assistant Director, Business Operations (SSC Environment) Jobs in Singapore

    Assistant Director, Business Operations (SSC Environment)

    Permanent Isao Omine Email Job
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    Details

    • Category Commerce & Industry
    • Industry Health & Life Sciences
    • Function Finance & Accounting
    • Consultant Isao Omine
    • License No 16S8060
    • Registration No R1551511
    • Job Ref No 23568
    • Salary S$100,000 - S$150,000

    Description

    • Stable, well established organization
    • Local role
    • Fast pace, dynamic culture

    Role

    The incumbent will support the Business Office Group Shared Services Operations, working directly with cross-functional business leads internally and externally with healthcare institutions within the cluster and outsourced partner, and shall be responsible to:

    • Work closely with various Operations team to support new operation needs, workflow changes and process improvement.
    • Conduct current-state process analysis, root-cause analysis and design processes and controls that are supporting the service growth.
    • Communicate any changes in workflow / processes that has impact to Operations
    • Develop Business Office Shared Services process efficiency Key Performance Indicators (KPIs), monitor performance and reporting the service level KPIs to key stakeholders
    • Manage outsourced partner AR management team performance by reviewing KPIs and work closely with SSC to resolve any performance issues
    • Ensure compliance to  policies on patient financing, various Policy’s and Business Office Shared Services Standard Operating Procedures (SOPs).
    • Perform control self-assessment (CSA) to assess, monitor and document the processes and controls in the group CSA reporting
    • Partner with Data Protection Office to develop and improve on existing controls and processes in compliance with PDPA Act
    • Lead the investigation and escalation protocol for any PDPA breach incidents
    • Summarise and communicate to management team on key issues, risks and business impact of controls deficiencies and track remediation to completion
    • Participate in projects and system implementation in term of controls and risk assessment
    • Work closely with internal and external auditors.

    Requirements

    • Possess a Degree in Accountancy/ Finance/ Business or the equivalent with at least 10 years’ experience in operations, audit and compliance.
    • Project management (Agile / Scrum Methodology), change management and facilitation experience in matrixed environment.
    • Familiar with public healthcare operations and subsidy & financing framework.
    • Knowledge/expertise of Finance module in SAP FICO/ SAP IS-H
    • Strong analytical, problem solving skills, good verbal communication and presentation skills
    • Pro-active, resourceful, able to take challenges, work independently or as a team.
    • Able to work in a dynamic fast paced environment

     

    To Apply

    To apply, please submit your resume to Isao Omine at io@kerryconsulting.com, quoting the job title and reference number 23568. We regret only shortlisted candidates will be contacted.

    Registration Number: R1551511

    License Number: 16S8060