Associate Director, Customer Relationship Manager (CRM)

    Permanent Kelly Bowerbank (Chua) Email Job
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    Details

    • Category Commerce & Industry
    • Industry Consumer & Retail
    • Function Sales & Marketing
    • Consultant Kelly Chua
    • License No 16S8060
    • Registration No R1550844
    • Job Ref No KC17510
    • Salary S$55,000 - S$100,000

    Description

    Our client is an established consumer group with ambitious plans of accelerated growth and engagement. We are now hiring an Associate Director, Loyalty Management/ Customer Relationship Manager (CRM) who will provide leadership for a new loyalty programme at the group level. This is a role that requires a combination of both analytical and business acumen.

     

    Responsibilities

     

    As part of the digital marketing arm, you are the lead for CRM of the group, responsible in leading a new loyalty programme and defining a successful framework to drive traffic, raise engagement and overall spend. Responsible for the P&L of the programme, you provide strategic guidance on the modelling, analysis and reporting of the KPIs. In addition, you will also lead the platform development cycle – from conceptualization to development.

     

    Requirements

     

    You are a Degree qualified loyalty/ CRM professional with over 10 years’ demonstrated success driving CRM or loyalty programmes. As someone curious and analytical, you have a track-record of using data to drive your campaigns and programme. You are also collaborative and independent.

     

    To Apply

     

    To apply, please submit your resume (in MS Word format) to Kelly Bowerbank (Chua), at kc@kerryconsulting.com. Due to the high volume of applicants for this role, we regret that only shortlisted candidates will be notified.

    (Registration No: R1550844)