Chief Operations Officer (Operational Excellence) – Services Industry Jobs in Singapore

    Chief Operations Officer (Operational Excellence) – Services Industry

    Permanent Kelly Bowerbank (Chua) Email Job
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    • Category Commerce & Industry
    • Industry Education & Training
    • Function OperationsSales & Marketing
    • Consultant Kelly Chua
    • License No 16S8060
    • Registration No R1550844
    • Job Ref No KC22609
    • Salary S$55,000 - S$100,000


    A dominant market player in the services industry is seeking a talented Chief Operations Officer to mastermind operational excellence by optimising the physical and digital assets of the group.



    Reporting to the CEO, your primary goal will be to increase productivity by centralising group operations and enhancing the customer experience using Lean Principles, which will involve developing a digitalisation roadmap and increasing automation wherever possible.

    You will hold P&L responsibilities in this strategic role where you define operational KPI against business objectives and partner with other senior management team members to create and roll-out plans for operational processes, company policies and infrastructures.


    You will be suitably qualified Operations leader with over 20 years’ relevant experience in raising productivity levels as a strategic operations professional, ideally using LEAN framework. You will be a quick-witted, agile individual, skilled at motivating, mobilising and developing teams to work towards your strategic vision. This is an industry-agnostic role – individuals from Healthcare, Software, Energy, Oil & Gas, Manufacturing, Government and Services industries are all welcome to apply. Knowledge of and Certification in business process improvement methodologies such as Lean Six Sigma, Agile, Total Quality Management (TQM), ISO9000 will be advantageous but are not a pre-requisite.


    To Apply

    To apply, please submit your resume (in English and in MS Word format) to Kelly Bowerbank (Chua) at, quoting job title and reference number KC22609. Due to the high volume of applicants for this role, we regret that only shortlisted candidates will be notified


    Registration No: R1550844

    Licence No: 16S8060