Customer Success Manager, Hospitality (SaaS) Jobs in Singapore

    Customer Success Manager, Hospitality (SaaS)

    Grace Lim Email Job
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    • Category Commerce & Industry
    • Industry Hospitality & Real Estate
    • Function OperationsInfrastructure & Cloud
    • Consultant Grace Lim
    • License No 16S8060
    • Registration No R1988923
    • Job Ref No 24843
    • Salary S$55,000 - S$100,000


    • Newly Created Position
    • SaaS Platform
    • Hotel & Hospitality

    Our client is a SaaS platform with global portfolio of clients and with massive business expansion in Australasia, they are actively hiring for a Customer Success Manager.


    Reporting to the Director of Sales, you are responsible for championing the software platform as a subject matter expert, implement, train and support new customers. Overall, you are to uphold and deliver high level of customer management service standards.


    • Bachelor’s Degree in Hotel Management, Hospitality or related fields
    • Min. 2 – 3 years experience in hotel operations and/or hotel technologies
    • Expereince in software implementations, business-critical support, CRM and ticket-management software
    • Highly organised, analytical, and exceptional attention to detail
    • Excellent interpersonal skills with good communication skills

    To Apply

    To apply for this role, please submit your resume to Grace Lim at, quoting the job title and ref no. 24843. We regret that only shortlisted candidates will be notified.

    Registration No: R1988923
    License No: 16S8060