Head of Operations Strategy, Fintech

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    • Category Financial Services
    • Function Strategy, Business Management & Transformation
    • Consultant Veo Nguyen
    • License No 16S6080
    • Registration No R1434539
    • Job Ref No VN


    Our client is one of the fastest growing Fintech firms who provide payment, transfer, and alternative banking services to consumers. They are looking for a Head of Operations Strategy to lead the team and prepare the company for hyper growth plans coming up.


    • Build and establish processes for the Operations team
    • Lead and execute end to end strategic projects
    • Identify and define which projects the team should prioritize, and set a timeline to reach goals quickly
    • Work closely with product team to launch new products and proactively look for product improvement opportunities (product features, processes, customer experience, etc)
    • Establish KPI and build performance management tracking system
    • Develop strategic supply chain partnerships and negotiate commercial terms

    What you will need

    • At least 7 years of experience working in a similar position in a top technology firm and/or growing startup.
    • You have a solid track records of achievement and commitment to excellence
    • You enjoy solving problems and discovering opportunity for growth/improvement for the business
    • You are inquisitive by nature and interested in making an impact, which is demonstrated through various projects you have led/execute
    • You can make a good business case and convince people to help you execute.
    • A can-do attitude to challenge the status quo
    • Agile mentality that allows you to work in a lean environment with lots of flexibility and autonomy

    For a confidential discussion, please reach out to Veo Nguyen at vn@kerryconsulting.com, 66976617