Technical Account Manager, Cloud MNC

    Permanent Chen Yi Ooi Email Job
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    Details

    • Category Technology
    • Industry IT & TelcoOther
    • Function EngineeringInfrastructure & Cloud
    • Consultant Chen Yi Ooi
    • License No 16S8060
    • Registration No R1876389
    • Job Ref No CY18867
    • Salary S$150,000 - S$250,000

    Description

    Our client is a Global Technology MNC who is currently growing and expanding their Cloud team across the region. They are one of the Top Conglomerates in the world and this role presents an opportunity to develop your skillsets in Cloud, client management, troubleshooting skills and to be able to participate in product improvement.

    Responsibilities

    You will interface with customers of the company’s Cloud platform to help them solve technical problems, assist with expansion, adjustment and optimization of their business structure. You will gain insight into the customers’ pain points relating to network/load balancing/server/storage/database, using their feedback to continuously improve customer satisfaction and product experience. You will work closely with your colleagues to improve the efficiency of troubleshooting, and provide professional technical services that proactively manage client’s problems and exceed their expectations.

    Requirements 

    You should be Degree qualified with experience working with Cloud platform, Cloud computing technology and products. You should be experienced in Linux system management, TCP/IP protocol, having used relevant tools for troubleshooting analysis and performance tuning. Cloud certifications and client facing experience is preferred.

    To apply

    To apply, please submit your resume (in MS Words format) to Chen Yi at cy@kerryconsulting.com, quoting the job title. We regret that only shortlisted candidates will be contacted.