Trading Floor System Support, Global Bank

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    • Category Financial ServicesTechnology
    • Industry Banking & Markets
    • Function Front OfficeInfrastructure & Cloud
    • Consultant Chen Yi Ooi
    • License No 16S8060
    • Registration No R1876389
    • Job Ref No CY19389
    • Salary S$55,000 - S$100,000


    A Global Bank is currently seeking a System Support Analyst to provide first and second level technical system support to all production systems being used by the users primarily in Singapore, Hong Kong and Tokyo.


    Working closely with 2nd and 3rd level support, you will provide daily end user technical support to all trade floor users on production systems such as PCs, printers, applications and telephone systems. You will ensure appropriate procedures and escalations are followed in a timely manner when production may be adversely impacted, taking into account the Bank’s risk appetite and risk culture. You will escalate all high priority issues to the managers and work internally across multiple business areas to resolve business / technical issues and problematic trading scenarios as required.


    You have minimally 3 years of experience supporting a trading environment with skillsets in working with Wintel desktops/laptops, Microsoft Office, Market Data Systems such as Bloomberg and Thomson Reuters Eikon, Trading Systems, with basic TCP/IP network knowledge and troubleshooting abilities.

    To Apply

    To apply, please submit your resume to Chen Yi at, quoting the job title. Due to high volume of applications, we seek your understanding that we will only be able to contact shortlisted candidates.