Unified Communications (Skype) Engineer, Investment Firm

    Permanent Chen Yi Ooi Email Job
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    Details

    • Category Financial ServicesTechnology
    • Industry Financial Services
    • Function EngineeringInfrastructure & Cloud
    • Consultant Chen Yi Ooi
    • License No 16S8060
    • Registration No R1876389
    • Job Ref No CY19269
    • Salary S$100,000 - S$150,000

    Description

    Our client is a highly successful and stable Investment firm with growing regional footprint and global ambitions. There is now an opportunity to join their APAC infrastructure team as a Unified Communications Engineer, where you will be the key person who will be supporting Skype for Business within the organization.

    Responsibilities

    Partnering closely with the Global Communications and AV team as well as the Network Delivery teams in APAC, you will drive the design, implementation, adoption, capacity planning and management of the Voice estate in APAC. You will be involved in helping the organization migrate from Skype 2013 to Skype 2019, and work with the service desk, platforms, information security and end user teams to proactively manage incidents, change requests and project works. You will be responsible for maintenance, firmware upgrades, patching and the creation of SOPs/documentations.

    Requirements

    You should ideally have deep knowledge or experience with Skype for Business, Verba Voice recording platforms, Cisco Call Manager, Cisco Virtual Meeting Room (VMR) environment, BT Dealerboard technologies, and managing MS Teams design. Experience in certificate management, network probes and packet capture analysis will be useful.

    To Apply

    Please submit your resume to Chen Yi at cy@kerryconsulting.com, quoting the job title. We regret that only shortlisted candidates will be notified.